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A knowledge base is a technology used to store complex structured and unstructured information that a computer system uses. A knowledge base acts as a self-serve online library of information about a product, service, department or topic.
An individual’s general background knowledge. This knowledge influences his or her performance on most cognitive tasks.
The difference between a database and a knowledge base is that a database is a collection of data representing facts in their basic form, while a knowledge base stores information as answers to questions or solutions to problems. A knowledge base allows for rapid search, retrieval, and reuse.
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