Safran Landing Systems uses coaching to boost its operational performance

  • World leader in the design, development, manufacture and customer support of aeronautic landing and braking systems.
  • HQ in Vélizy-Villacoublay, France with 275+ locations in 25+ countries.

The challenge

Safran SA is an international technology group which specialises in aeronautics (propulsion, equipment and interiors), space and defence. With a global presence on every continent, the group has 75,00+ employees and is the leading player in its global and European markets―whether independently or working in partnership. Within the group, Safran Landing Systems (SLS) is the world leader in landing and braking systems with employees on 20+ sites around the world.

In 2020, during the COVID-19 pandemic, SLS needed to make unprecedented changes as a company. Line managers were on the front lines of change and needed to respond to the impact which this crisis was having, both on themselves and their teams.

The result

In view of this exceptional situation, ensuring support for the company’s teams was a key priority. Safran Landing Systems implemented several systems to support its managers and its employees, including digital coaching with CoachHub.

Just like CoachHub, SLS believes in the urgent need to democratise professional coaching at all levels. In September 2020, to support managers in the wake of the pandemic, the HR teams at SLS launched individual digital flash coaching courses. This format gave employees the opportunity to work on operational issues
with their coaches and quickly implement specific responses.

“I liked how easy and flexible it was: the platform is simple to use, it’s easy to get in touch with a chosen coach and goals can be reached in a few hours. This process can be repeated, depending on the issues to be addressed and the action to be taken.

I advise everyone to try it, it’s a win-win and the process can be repeated as many times as necessary! Coaching should be a way for everyone to develop throughout their careers.”

Lydie Jallier
Head of HR

Participants in this programme either volunteered or were encouraged to participate by HR teams. A corporate communications campaign was also launched within the Leadership network which aimed to improve the skills of managers and employees by means of various services, including mentoring, tutoring, learning expeditions and more.

During their coaching course, participants focused on the following objectives:

  • “How can I continue to create connections and encourage performance?”
  • “How can I make the best of this crisis situation?”
  • “How can I communicate important strategic decisions?”

Once the course was completed, CoachHub shared participants’ feedback with HR and other managers to enable them to assess the actual impact of coaching.

Global Offices

The leading global digital coaching platform

CoachHub is the leading global talent development platform that enables organisations to create a personalised, measurable and scalable coaching programme for the entire workforce, regardless of department and seniority level. By doing so, organisations are able to reap a multitude of benefits, including increased employee engagement, higher levels of productivity, improved job performance and increased retention. CoachHub’s global pool of coaches is comprised of over 3,500 certified business coaches in 90 countries across six continents with coaching sessions available in over 60 languages. Serving more than 1,000 clients worldwide, CoachHub’s innovative coaching programs are based on proprietary scientific research and development from our Innovation Lab. CoachHub is backed by leading tech investors, including Sofina, SoftBank Vision Fund 2, Molten Ventures, Speedinvest, HV Capital, Partech and Silicon Valley Bank/SVB Capital. CoachHub is committed to creating a greener future and is a certified carbon neutral company since 2022.
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