Coaching from the Start - Supporting Employee Onboarding and Integration
The first 90 days in any role is one of the most critical moments in the employee experience. It’s the first introduction to the organization - a first impression. As employees move from this initial onboarding period to integrating, the subsequent six months to one year are even more impactful. According to Brandon Hall Group (2017), more than half of organizations indicate that most new-hire attrition occurs during the first six months of employment. It’s a disappointing outcome, considering the time, resources, and money companies invest in sourcing, interviewing, and training new employees. Employee onboarding is often an overlooked area to provide transformational support to employees, beyond the transactions needed for ramping into a role. Digital coaching can be an important lever to better support employees in their onboarding and integration experiences.
Great Onboarding leads to impressive outcomes
Employee onboarding and integration are the first steps in relationship-building with a new employee. They are critical transition periods that are filled with many processes to learn, countless tasks to complete, various relationships to build and so much more. There is a lot to navigate for new employees, including but not limited to:
- Understanding their role and responsibilities
- Learning the culture and values of the organization
- Building relationships with their managers and teammates
- Learning the business model and ways of operating
- Completing important employment paperwork and required trainings
- Learning a myriad of company policies, systems, and protocols - both for the organization and role-specific
Organizations with a strong onboarding process improve new hire retention by 82% and productivity by over 70% (Brandon Hall Group, 2015). Research by OC Tanner (2018) , indicated that 69% of employees are more likely to stay with a company for three years if they experienced great onboarding. When it comes to executive transitions, 40% of leaders going into new organizational roles fail during their first 18 months. The estimated organizational costs of just one such failed executive-level hire can be as high as $2.7 million (Bradt, Check and Pedraza, 2006).
With these staggering statistics, the opportunity is clear - first impressions are lasting ones. However, great onboarding is more than the administration and paperwork that are the basic elements of an efficient onboarding process. The acculturation and socialization parts of onboarding and further integration, as well as support, are far more important to invest in a strategic employee onboarding process. In fact, 60% of HR professionals say the top purpose for onboarding is to integrate employees into the culture, yet people and culture make up less than 30% of the focus in programs (HCI, 2018).
Digital Coaching Can Make a Difference
Changes in the workplace and the workforce require forward-thinking organizations to reassess how they assimilate new employees into the company culture and get them up to speed so they can be productive as quickly as possible. Leveraging coaching at the mid to later stages of onboarding and for employee integration can make a huge difference.
Personalized one-on-one coaching integrated with traditional onboarding programs help employees assimilate more effectively. Because of the myriad of things that a new employee is navigating, a variety of challenges can arise that further impact the early days of an employee’s experience.
- New employees can often feel overwhelmed because of all the new things they are acclimating to
- Limiting beliefs and assumptions can get in the way and “imposter syndrome” may creep in disproportionately because of the newness of these experiences.
- Increased sense of loneliness can be experienced as onboarding often feels a bit isolated when there are limited support structures and a lack of strong relationships since building new relationships takes time.
Coaching for different types of new employee transitions
Coaching can be leveraged for many different employee segments and depending on the combination for the type of transition, level of career, and unique experiences of each individual, coaching can provide focused ways to tackle these changes. Here are a few examples of how coaching can help with several employee segments.
Conclusions
Onboarding new employees is a make or break opportunity for organizations. These early experiences are highly influential to new hires’ overall perceptions of the company and impact future engagement, motivation, and even intentions to stay. It’s a time to ensure you meet the expectations set during hiring, to reaffirm their choice to join, and maximize their ability to connect and contribute in the way they anticipate.
FAQ
At CoachHub, we believe in the power of aligning individual growth with organizational objectives. Our dedicated coaches work closely with coachees to ensure that their growth plans are directly linked to your company's overarching goals. This includes addressing specific leadership development needs within different departments or teams, and recognizing that each area may have unique challenges and requirements.
To achieve this alignment, we collaborate closely with our clients and their senior leaders, taking the time to understand their organization's specific challenges, objectives, and organizational culture well. By gaining deep insights into your company's dynamics, we can tailor coaching plans that address the specific needs of different teams and individuals.
Our approach is highly customized and adaptable. We recognize that each coachee has unique requirements, and we leverage our expertise to develop coaching plans that are relevant and effective for all participants, regardless of their role or level within the organization. Whether it's helping to develop leaders, retain talent, improve leadership skills of middle management, or support C-suite executives, our coaching programs are designed to cater to diverse needs and ensure maximum impact.
By aligning growth plans with your company's objectives, we create a cohesive approach that enhances overall organizational success. Our coaches help coachees identify areas for improvement, set meaningful goals, and develop actionable strategies to bridge the gap between their current competencies and the desired leadership abilities. This alignment not only facilitates personal and professional growth but also contributes to the long-term success of your organization.
With CoachHub, you can be confident that our coaching programs are tailored to address the specific leadership development efforts within your organization. By collaborating closely with our clients, we ensure that our coaching plans are relevant, effective, and aligned with your company's objectives, driving growth and excellence across all departments and levels.
At CoachHub, we understand the importance of scalability when it comes to your leadership development program. That's why our programs are thoughtfully designed to accommodate a large number of participants simultaneously, ensuring that organizations of all sizes can benefit from our services. Whether you have a small team or a global workforce, our coaching platform is equipped to handle the scale.
With our advanced digital coaching platform, we bring high-quality coaching directly to employees all over the world. The beauty of our online sessions is that participants can access them from anywhere, at any time. This flexibility empowers employees to engage in coaching without geographical constraints or time zone limitations. Whether they're working from home, traveling for business, or stationed in a different country, our platform ensures that they can easily connect with their coach and participate in sessions at their convenience.
The digital nature of our coaching platform also means that participants can enjoy a consistent and seamless coaching experience, regardless of their location. Through video calls, instant messaging, and other interactive tools, our platform fosters a sense of connection and engagement between the coaches and participants. This virtual environment not only saves time and resources but also allows for regular and ongoing coaching support without the need for in-person meetings.
By leveraging the power of technology, our scalable coaching programs break down barriers and provide accessible coaching solutions to organizations and individuals around the globe. Whether it's a small team or a multinational corporation, our platform ensures that every participant can benefit from high-quality coaching, anytime and anywhere.
Absolutely! CoachHub's leadership development program is designed to seamlessly integrate with your existing talent development and performance management initiatives. We understand that every company has its own unique needs and goals, and that's why our coaching sessions are completely tailored to meet those requirements. Whether you're looking to strengthen leadership skills, foster personal growth, or achieve organizational success, our program aligns perfectly with your company's specific objectives.
By customizing our coaching sessions, we ensure that each individual receives the guidance and support they need to thrive. We take the time to understand their strengths, challenges, and aspirations, and then craft a coaching experience that caters to their personal growth journey. This way, we can provide targeted development opportunities that directly contribute to their success within your organization.
When you integrate our program with your leadership development efforts and performance management initiatives, you create a powerful synergy. Our tailored approach complements and reinforces your existing efforts, allowing you to build a comprehensive framework for maximizing the potential of your workforce. Together, we can create an environment where employees are motivated, empowered, and equipped with the skills they need to excel.
So, rest assured that with CoachHub's leadership development program, you can easily integrate coaching into your existing initiatives and achieve remarkable results that align with your company's requirements.
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