Impact and ROI of coaching

At CoachHub, we use a range of tools to assess the impact of coaching, combining qualitative and quantitative measures. A key component is CoachHub Feedback, which gathers feedback from various stakeholders before and after the coaching journey. It initially measures a coachee's skills and behaviours and then tracks their progress with the support of a top CoachHub coach. This approach enables us to evaluate the impact of coaching not only on individuals but also on teams and organisations.

CoachHub Feedback is a pivotal component of measuring the impact of coaching, providing a 360-degree view of a coachee's development. This feedback gathers insights from various sources, including peers, managers, and direct reports, offering a holistic perspective on the coachee's progress. By identifying strengths and areas for improvement, CoachHub Feedback provides valuable insights that guide personalised coaching for individual growth. This comprehensive approach ensures that coaching is effective, measurable, and aligned with both personal and business objectives​​.

The live tracker is a dynamic tool that optimises the impact of coaching by providing real-time insights into coachee progress and satisfaction levels. It allows both coaches and organisations to monitor development in key focus areas such as resilience, communication, and goal-setting. By tracking these metrics, the live tracker facilitates timely adjustments to coaching strategies, ensuring that they remain aligned with individual and organisational objectives. This proactive approach helps maintain high engagement and satisfaction rates, ultimately enhancing the effectiveness of coaching programmes​​.

Coaching profoundly impacts organisational performance by fostering a culture of continuous learning and development. Coaching enhances individual and team performance by promoting self-awareness, resilience, and strategic thinking among other key skills. These skills translate into improved decision-making, innovation, and efficiency within the organisation. According to our research, organisations that invest in coaching see increased employee engagement and higher retention rates, which contribute to overall organisational success and competitiveness in the market​​.

Coaching significantly impacts employee retention, happiness, and inclusion by creating a supportive environment where employees feel valued and empowered. Through personalised coaching sessions, employees develop essential skills such as emotional regulation and conflict management, which improve their workplace relationships and job satisfaction. Additionally, coaching promotes inclusive leadership by encouraging diversity of thought and fostering a culture where everyone feels heard and respected. These factors lead to a more cohesive and motivated workforce, reducing turnover rates and enhancing overall employee well-being​​.