Financial Services
2022-06-10

BNP Paribas' Digital Coaching Transformation with CoachHub

4,94/5

Satisfaction with the coach

4,9/5

Feedback from the participants

18

Focus areas worked on by participants

Meet bnp
Business profile
BNP Paribas is an French multinational universal bank and financial services holding company. It was founded in 2000 from the merger of Banque Nationale de Paris and Paribas, formerly known as the Banque de Paris et des Pays-Bas.
Offices

HQ in France

Presence

Worldwide

Industry

Financial Services

Employees

184.000

Offices

HQ in France

Presence

Worldwide

Industry

Financial Services

Employees

184.000

Our contribution

The Challenge

BNP Paribas S.A. is a French international banking group and the second largest bank in the European Union. It was formed through the merger of Banque Nationale de Paris (BNP) and Paribas in 2000, although its corporate identity descends from its foundation in 1848 as a French national bank.

BNP Paribas believes in openness, freedom, growth and the ability to change and adapt. The company also recognises the importance of investing in their people.

Because BNP Paribas has a wide and varied employee base, they wanted to find an engaging learning and development experience that would be flexible and customised to meet an individual’s needs.

The goal with digital coaching was to offer employees the opportunity to make their own development plan and have sustained support with one person. They also recognised that engaging with coaches virtually also encouraged people to become more comfortable with digital platforms.

The result

BNP Paribas developed a global initiative called “Leaders for Tomorrow” that offered digital coaching to their leadership talent pipeline. CoachHub supported them in harnessing and unleashing the potential of next generation leaders with a program tailored to all levels and career stages―from sales to managers as well as heads of departments and executives.

To meet the needs of their international employee base, CoachHub delivered their multinational team of coaches who offered sessions in many different languages―as well as a breadth of experience to accommodate a diverse workforce.

The collaboration with CoachHub supports BNP Paribas’ leaders of tomorrow with digital coaching. CoachHub coaching was tailor-made for each individual’s personal development plan, and offered them the opportunity to stretch, as well as build new competencies and behavioural skills.

“We were looking for different ways we could move into things more digital, and the breadth of what CoachHub offers in terms of us having a very diverse and dynamic workforce and the coaches they have―different backgrounds, work experience, coaching experience […]―aligned well with what we were trying to offer our leadership talent pipeline.”
Rachel Le Maire,
UK Talent Development Manager, BNP Paribas
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“We really wanted [our employees] to achieve their own personal goals and feel more fulfilled in their roles―and in our company. We could see that from where they had a particular starting point, by the end of [their coaching sessions], that they were able to feel like they’ve stretched themselves, that they’ve kind of raised their game. They’ve raised the bar.”
Rachel Le Maire,
UK Talent Development Manager, BNP Paribas
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