How To Effectively Lead the Modern Workforce With Situational Leadership

Situational leadership may be the most effective way to lead today’s workforce in this era of the new normal. In fact, rapid technological advances, remote work and a range of diverse levels of expertise demand it.
What is situational leadership?
The situational leadership model is a relationship-oriented approach to leadership. Situational leaders adapt their leadership style to the individual needs of each team member and situation.Think of situational leadership in terms of these well-known adages:
- Different strokes for different folks.Different people have differing needs, abilities and requirements. Many parents are familiar with the results of using the same parenting style for each of their kids. All have very different personalities, capabilities, goals and motivations. What works with one child may backfire with another.Like parenting, effective leadership requires a flexible approach that will motivate the best performance and contribution from individual team members.
- Different times call for different measures.Or maybe you’re more familiar with the phrase “desperate times call for desperate measures.” Either way, think of situational leadership in terms of the situation. A leadership approach that is effective for routine circumstances is often less successful during stressful or unusual circumstances.For example, during the pandemic, leaders had to find ways to motivate collaboration and interaction in remote teams. At the same time, they also needed to meet deadlines, goals, quality standards – and in some cases, regulations – with a reduced workforce and a disrupted supply chain.This is an extreme example of how situational leaders may be more prepared to lead their teams through desperate times. However, situational leadership also adapts to changes in workflow, team responsibilities, client or customer demands, etc.
What is situational leadership theory?
Previously known as the lifecycle theory of leadership, developed by Kenneth Blanchard and Paul Hersey, situational leadership theory means that leaders adjust to their employees. Not the other way around.The situational leadership theory includes four styles of leadership, depending on each employee’s level of competence and commitment. These levels of competence change as the employees gain familiarity with a task or confidence in their skillset. Levels of commitment may change depending on personal and business goals, circumstances and values.
Directing or telling
The directing or telling style of leadership is best used with team members who have low levels of competence and high levels of commitment. A directing leadership style might be effective with trainees who need explicit instructions and close supervision. It requires leaders to delve into the minute details and specifics for each task. Leaders then guide workers through tasks and follow up to ensure deadlines and expectations are met.
Coaching or selling
The coaching or selling style of leadership is best used with employees who have moderate to high levels of competence and variable levels of commitment. Coaching is a persuasive, problem-solving approach to leadership. A coaching leader might meet with team members to discuss the status of tasks and/or to help them improve their existing skills.
Supporting or Participating
The supporting or participating style of leadership is best used with staff who have high levels of competence and low levels of commitment. Supporting is a democratic, relationship-building approach to leadership. Leaders who take the supporting leadership approach value shared ideas and decisions and provide their team members with the autonomy to manage the details of their tasks.
Delegating
The delegating style of leadership is best used with staff who have high levels of competence and high levels of commitment. A delegating approach works well for employees who have more expertise than their leader and are highly motivated to complete a task or project. Delegating leadership is a hands-off approach that empowers team members to work independently and self-lead.
What are the qualities of a situational leader?
A situational approach to leadership requires people who have certain characteristics, skills or training, including:Flexibility. First and foremost, situational leadership requires a supervisor, manager or team leader to be adaptable and able to quickly pivot their approach as the need presents.Insight. Situational leaders are in-tune with the changing needs of their team members, their organization and the events that surround them. They are perceptive of the obstacles and challenges that may come up during the completion of a task. They are able to evaluate each situation and move forward with the best approach.Listening. To fully understand their team and adjust their leadership style in anticipation of their needs, a situational leader must be perceptive. This requires active listening skills and the ability to evaluate each team members’ level of competence and commitment.Influence. A skilled situational leader doesn’t use a commanding or fear-based approach to leadership. Instead, they focus on building trust and influence with their teams.Coaching. The primary goal of situational leadership is to guide team members to learn new skills, grow their expertise and mature as employees. This requires a coaching or guiding mindset and good communication skills.Serving. An effective leader must be willing to serve their team and meet their ever-changing needs. This is the ultimate purpose of situational leadership.
What are the advantages and disadvantages of situational leadership?
Below are some of the reasons why situational leadership is more effective than a rigid approach to leadership:
- Team members feel valued and more satisfied in their work.
- Situational leaders build strong relationships with their teams.
- Team members are more loyal to situational leaders.
- Team members are more motivated and productive.
- Situational leaders can effectively communicate and manage complex tasks according to each team member’s needs.
Despite the many advantages of situational leadership, there are some potential drawbacks. These include:
- It can seem inconsistent and create confusion among team members.
- It can seem short-sighted and disregard long-term business objectives. This is especially true if a leader focuses on short-term goals.
- It may backfire if a leader doesn’t have the characteristics, skills or training to use the right approach with the right employee at the right time.
Coaching can help you master a situational leadership style
Situational leadership is an intuitive approach. However, not all leaders have the characteristics or skills to innately adapt their leadership style to the situation or needs of their staff. If you want to grow as a leader, professional leadership coaching can help.Leadership coaching helps supervisors, managers and team leaders adapt to the changing demands of their organization. It helps them learn to provide the flexible guidance their team needs to perform at a higher level. Explore our website to see how CoachHub builds more effective and inspiring leaders with personalized digital coaching programs.
FAQ
At CoachHub, we believe in the power of aligning individual growth with organizational objectives. Our dedicated coaches work closely with coachees to ensure that their growth plans are directly linked to your company's overarching goals. This includes addressing specific leadership development needs within different departments or teams, and recognizing that each area may have unique challenges and requirements.
To achieve this alignment, we collaborate closely with our clients and their senior leaders, taking the time to understand their organization's specific challenges, objectives, and organizational culture well. By gaining deep insights into your company's dynamics, we can tailor coaching plans that address the specific needs of different teams and individuals.
Our approach is highly customized and adaptable. We recognize that each coachee has unique requirements, and we leverage our expertise to develop coaching plans that are relevant and effective for all participants, regardless of their role or level within the organization. Whether it's helping to develop leaders, retain talent, improve leadership skills of middle management, or support C-suite executives, our coaching programs are designed to cater to diverse needs and ensure maximum impact.
By aligning growth plans with your company's objectives, we create a cohesive approach that enhances overall organizational success. Our coaches help coachees identify areas for improvement, set meaningful goals, and develop actionable strategies to bridge the gap between their current competencies and the desired leadership abilities. This alignment not only facilitates personal and professional growth but also contributes to the long-term success of your organization.
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Absolutely! CoachHub's leadership development program is designed to seamlessly integrate with your existing talent development and performance management initiatives. We understand that every company has its own unique needs and goals, and that's why our coaching sessions are completely tailored to meet those requirements. Whether you're looking to strengthen leadership skills, foster personal growth, or achieve organizational success, our program aligns perfectly with your company's specific objectives.
By customizing our coaching sessions, we ensure that each individual receives the guidance and support they need to thrive. We take the time to understand their strengths, challenges, and aspirations, and then craft a coaching experience that caters to their personal growth journey. This way, we can provide targeted development opportunities that directly contribute to their success within your organization.
When you integrate our program with your leadership development efforts and performance management initiatives, you create a powerful synergy. Our tailored approach complements and reinforces your existing efforts, allowing you to build a comprehensive framework for maximizing the potential of your workforce. Together, we can create an environment where employees are motivated, empowered, and equipped with the skills they need to excel.
So, rest assured that with CoachHub's leadership development program, you can easily integrate coaching into your existing initiatives and achieve remarkable results that align with your company's requirements.