Diversity and Inclusion: CoachHub’s 5 keys to creating a truly inclusive workplace
The twin topics of Diversity and Inclusion (or D&I for short) and how they affect employee wellbeing have become all too familiar today amongst HR professionals and C-suites.
Many businesses have put in place initiatives to specifically foster a diverse and inclusive workforce, but focusing purely on compliance, internal targets, and box ticking can completely miss the mark particularly with inclusion, which can be harder to define definitively and thus act on.
Corporate strategies have become concentrated around ensuring that diversity targets are met, with inclusion as little more than an afterthought. Whilst it’s great that employers are finally stepping up to actively include the wide range of diverse talent on offer, it’s vital to foster a sense of belonging, connection, and community if your initiatives are to be successful.
The importance of an inclusive workforce
We all know how hurtful it is to feel excluded. Whether that’s in our school days or as adult professionals, being left out or ignored affects us on a fundamental human level. In fact, studies have shown that exclusion can cause genuine physical pain, with social ostracism ranked as more hurtful than direct bullying.
Feelings of inclusion are central to the bonds we form with others, and in the workplace this translates to our ability to form effective teams and working relationships with colleagues. In a study of over 2000 professionals, the Harvard Business Review revealed 40% of people feel isolated at work, with US firms spending $8bn a year on training to rectify the problem. Low inclusion can lead to dissatisfaction amongst employees as well as poor retention rates, which can have a real impact on productivity and the bottom line.
Conversely, when companies act in an inclusive way the rewards can be huge. Not only do they benefit from the creativity and innovation afforded by diverse teams, but inclusive workplaces are eight times more likely to have overall better business outcomes. A strong sense of belonging has also been linked to a 56% increase in job performance, with a 167% increase in employee promoter score – that is, employees recommending their workplace to others.
As workplaces become increasingly diverse, inclusivity takes on an even greater significance. Here, inclusive strategies ensure that people with differing ethnicities, backgrounds and experiences all feel listened to, valued for their unique attributes, and that they are part of the collective company identity – a crucial component needed for strong and successful teams. So, how can you create an inclusive workplace?
CoachHub’s 5 keys to creating an inclusive workplace
- Recognise and celebrate individuality
As contradictory as it seems, one of the key steps to creating an inclusive workplace is to recognise the unique skills and perspectives each individual employee brings to work. This could involve directly acknowledging a personal achievement, or highlighting how their talents have helped the efforts of the team. When people feel valued individually, their desire to work together for collective success skyrockets! - Active listening
Managers should operate an open door policy, and should actively encourage feedback and suggestions from staff on how they can feel more included at work. When people are given a voice it demonstrates the businesses’ commitment to genuine change and not just piecemeal reform, and can go a long way to fostering a sense of unity and belonging. - Coaching and mentorship
Coaching and mentorship are vital tools in any D&I toolkit, and can significantly improve satisfaction at work. Coaches can be tailored to an individual’s needs, and it can be truly empowering to have someone on your side who is committed to furthering your personal growth. Specific programmes such as women in leadership courses can target areas where confidence may be lacking, and can be highly effective both in upskilling your team, and in increasing employee retention. - Ongoing training
Ongoing training is vital to ensure that your business is up-to-date with the latest developments in D&I, and provides a constant reminder that the work to be inclusive is never over. You could hold training on unconscious bias for managers, invite interesting keynote speakers or coaches to share their experiences of overcoming challenges, or host a happy hour where members of the team can brainstorm ideas to keep everyone as active participants. - Commitment to change
Underpinning all of the above, a commitment to change must be in place for inclusion initiatives to be successful. As great as we may feel our D&I strategies are, there are always areas for improvement. Complacency is a real danger here, and leaders must make sure they continually demonstrate to employees that their inclusion matters. Designating a day or session per month to re-energise inclusion efforts is a great idea, along with bringing in outside help from expert organisations to support you.
If you’d like to continue learning about how to successfully implement inclusion policies in order to drive satisfaction and performance, we’ve put together a whitepaper explaining all you’d need to know, along with how we can help you.
FAQ
At CoachHub, we believe in the power of aligning individual growth with organisational objectives. Our dedicated coaches work closely with coachees to ensure that their growth plans are directly linked to your company's overarching goals. This includes addressing specific leadership development needs within different departments or teams, and recognising that each area may have unique challenges and requirements.
To achieve this alignment, we collaborate closely with our clients and their senior leaders, taking the time to understand their organisation's specific challenges, objectives, and organisational culture well. By gaining deep insights into your company's dynamics, we can tailor coaching plans that address the specific needs of different teams and individuals.
Our approach is highly customised and adaptable. We recognise that each coachee has unique requirements, and we leverage our expertise to develop coaching plans that are relevant and effective for all participants, regardless of their role or level within the organisation. Whether it's helping to develop leaders, retain talent, improve leadership skills of middle management, or support C-suite executives, our coaching programs are designed to cater to diverse needs and ensure maximum impact.
By aligning growth plans with your company's objectives, we create a cohesive approach that enhances overall organisational success. Our coaches help coachees identify areas for improvement, set meaningful goals, and develop actionable strategies to bridge the gap between their current competencies and the desired leadership abilities. This alignment not only facilitates personal and professional growth but also contributes to the long-term success of your organisation.
With CoachHub, you can be confident that our coaching programs are tailored to address the specific leadership development efforts within your organisation. By collaborating closely with our clients, we ensure that our coaching plans are relevant, effective, and aligned with your company's objectives, driving growth and excellence across all departments and levels.
At CoachHub, we understand the importance of scalability when it comes to your leadership development program. That's why our programs are thoughtfully designed to accommodate a large number of participants simultaneously, ensuring that organisations of all sizes can benefit from our services. Whether you have a small team or a global workforce, our coaching platform is equipped to handle the scale.
With our advanced digital coaching platform, we bring high-quality coaching directly to employees all over the world. The beauty of our online sessions is that participants can access them from anywhere, at any time. This flexibility empowers employees to engage in coaching without geographical constraints or time zone limitations. Whether they're working from home, travelling for business, or stationed in a different country, our platform ensures that they can easily connect with their coach and participate in sessions at their convenience.
The digital nature of our coaching platform also means that participants can enjoy a consistent and seamless coaching experience, regardless of their location. Through video calls, instant messaging, and other interactive tools, our platform fosters a sense of connection and engagement between the coaches and participants. This virtual environment not only saves time and resources but also allows for regular and ongoing coaching support without the need for in-person meetings.
By leveraging the power of technology, our scalable coaching programs break down barriers and provide accessible coaching solutions to organisations and individuals around the globe. Whether it's a small team or a multinational corporation, our platform ensures that every participant can benefit from high-quality coaching, anytime and anywhere.
Absolutely! CoachHub's leadership development program is designed to seamlessly integrate with your existing talent development and performance management initiatives. We understand that every company has its own unique needs and goals, and that's why our coaching sessions are completely tailored to meet those requirements. Whether you're looking to strengthen leadership skills, foster personal growth, or achieve organisational success, our program aligns perfectly with your company's specific objectives.
By customising our coaching sessions, we ensure that each individual receives the guidance and support they need to thrive. We take the time to understand their strengths, challenges, and aspirations, and then craft a coaching experience that caters to their personal growth journey. This way, we can provide targeted development opportunities that directly contribute to their success within your organisation.
When you integrate our program with your leadership development efforts and performance management initiatives, you create a powerful synergy. Our tailored approach complements and reinforces your existing efforts, allowing you to build a comprehensive framework for maximising the potential of your workforce. Together, we can create an environment where employees are motivated, empowered, and equipped with the skills they need to excel.
So, rest assured that with CoachHub's leadership development program, you can easily integrate coaching into your existing initiatives and achieve remarkable results that align with your company's requirements.
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