The Science Behind Soft Skills, Their Demand, and Long Term Employability

Without people skills, technical skills can only take an employee so far. Even in technically driven roles, employees need effective communication to coordinate projects and market their value to clients and colleagues. The reality is, discussions and negotiations will always frame our work, and these soft skills have the ability to make or break a project. That means a team's ability to convince and connect can play a significant role in a company's overall performance.
Soft skills are often thought of as innate abilities that cannot be easily acquired. Whether it's the gift of the gab, intuition, sensitivity, or even something that no one can quite put their finger on, soft skills provide tangible value. They are the X-factor that makes certain employees stand out.
Despite a hazy understanding of soft skills, more and more companies are prioritising them over technical competencies. In 2021, employers cited communication, coordination, and adaptability as the most desirable skills for employees. The reason? 89% of new hires don't work out because of a lack of soft skills.
For most employers, hiring for soft skills is a long term play. Employees with base level competencies coupled with the ability and drive to learn often have greater long term potential than their technically sound, but less adaptable peers. But what exactly are soft skills, can they be acquired, or is hiring for soft skills just a matter of luck?
What are soft skills exactly?
Before we talk about how to train for soft skills, we need to talk about what they are. Most HR professionals agree that soft skills are a combination of character traits and interpersonal skills. These include (but are not limited to) creativity, leadership, adaptability, time management, and more.
At first glance, these skills may appear conceptually 'airy', but soft skills are firmly linked to one's emotional intelligence quotient, or EQ. Without getting too much into human anatomy, our EQ (also known as EI), is known to be regulated by several parts of the brain, including the prefrontal and frontal cortices, amygdala, and the nucleus accumbens.
Research has also shown that our ability to perceive and regulate these emotions can be strengthened when we are mindful of the way we respond to external stimuli. In other words, the parts of the brain responsible for soft skills can be made stronger. That means, soft skills can be trained!
In case you're still not convinced, picture this. Whenever we meet an artistically or musically inclined individual, our first instinct might be to praise or envy them for possessing special talent. What many don't realise is that behind every music or visual masterpiece lies years, even decades, of hard work and dedication.
Move closer to the corporate world, and you have skills such as public speaking, something that can easily be tapped on by the average employee for sales calls and presentations. Public speaking experts say that the skill takes 10,000 hours to master. Of course, most employees can't afford to spend 10,000 hours to become masters of public speech. But they don't need to, either. With deliberate practice, our ability to communicate, relate to others, and pitch ideas successfully can and will improve.
There's a Chinese proverb that goes: It takes 10 years to sharpen a sword. Likewise, soft skills cannot be acquired overnight. They have to be honed patiently over time.
Employees want to pick up soft skills, too
Employers aren't the only ones demanding soft skills. Being in the heart of the 4th Industrial Revolution, we live in a time where technical skills almost become obsolete the minute they are picked up. For example, once thought to be the successor to Javascript in the mid 2010s, CoffeeScript hit a sharp decline in 2019 due to the evolution of other languages and is simply thought of as a novelty rather than a highly marketable skill today.
CoffeeScript isn't the first skill to go out of style in the modern economy, and it certainly won't be the last. The simpler and more user-friendly Canva is also threatening to dislodge Photoshop from its position as the top photo editing platform. Newer, fresher, and easier ways of doing things are constantly popping up in every industry, putting the pressure on employees to upskill just to keep their head above water.
Soft skills, on the other hand, will likely stay in demand for a long time. Unlike technical skills that can be time sinks, soft skills are transferable and can be applied to a wide variety of roles. Employees who invest in these skills tend to feel more secure in their employability as well. That's because they are the ones who will adapt and come out on top, no matter what curveballs the market throws.
Equip employees with 'no regret' skills that last a lifetime
Every person, every role, every situation calls for a different set of soft skills. With the advent of hybrid work, the workplace has become even more fragmented, with each employee's working situation becoming more distinct from the next.
Through CoachHub's pool of 3,500 certified coaches and advanced algorithms, we can recommend the exact programmes that will boost performance and work satisfaction for each individual employee. Our digital coaching programmes are supplemented by extensive libraries that allow workers to browse resources within their areas of interest. As they advance, they will be able to look back on their soft skills journey through digital progress trackers and fine tune their strategies along the way.
CoachHub has an extensive track record of fostering professional development, leadership, diversity and inclusion (D&I), and more amongst employees to create better, happier, and healthier workforces. If you want to reap the rewards of having employees that possess the X-factor, reach out to us, or for more information visit CoachHub Academy.
FAQ
At CoachHub, we believe in the power of aligning individual growth with organisational objectives. Our dedicated coaches work closely with coachees to ensure that their growth plans are directly linked to your company's overarching goals. This includes addressing specific leadership development needs within different departments or teams, and recognising that each area may have unique challenges and requirements.
To achieve this alignment, we collaborate closely with our clients and their senior leaders, taking the time to understand their organisation's specific challenges, objectives, and organisational culture well. By gaining deep insights into your company's dynamics, we can tailor coaching plans that address the specific needs of different teams and individuals.
Our approach is highly customised and adaptable. We recognise that each coachee has unique requirements, and we leverage our expertise to develop coaching plans that are relevant and effective for all participants, regardless of their role or level within the organisation. Whether it's helping to develop leaders, retain talent, improve leadership skills of middle management, or support C-suite executives, our coaching programs are designed to cater to diverse needs and ensure maximum impact.
By aligning growth plans with your company's objectives, we create a cohesive approach that enhances overall organisational success. Our coaches help coachees identify areas for improvement, set meaningful goals, and develop actionable strategies to bridge the gap between their current competencies and the desired leadership abilities. This alignment not only facilitates personal and professional growth but also contributes to the long-term success of your organisation.
With CoachHub, you can be confident that our coaching programs are tailored to address the specific leadership development efforts within your organisation. By collaborating closely with our clients, we ensure that our coaching plans are relevant, effective, and aligned with your company's objectives, driving growth and excellence across all departments and levels.
At CoachHub, we understand the importance of scalability when it comes to your leadership development program. That's why our programs are thoughtfully designed to accommodate a large number of participants simultaneously, ensuring that organisations of all sizes can benefit from our services. Whether you have a small team or a global workforce, our coaching platform is equipped to handle the scale.
With our advanced digital coaching platform, we bring high-quality coaching directly to employees all over the world. The beauty of our online sessions is that participants can access them from anywhere, at any time. This flexibility empowers employees to engage in coaching without geographical constraints or time zone limitations. Whether they're working from home, travelling for business, or stationed in a different country, our platform ensures that they can easily connect with their coach and participate in sessions at their convenience.
The digital nature of our coaching platform also means that participants can enjoy a consistent and seamless coaching experience, regardless of their location. Through video calls, instant messaging, and other interactive tools, our platform fosters a sense of connection and engagement between the coaches and participants. This virtual environment not only saves time and resources but also allows for regular and ongoing coaching support without the need for in-person meetings.
By leveraging the power of technology, our scalable coaching programs break down barriers and provide accessible coaching solutions to organisations and individuals around the globe. Whether it's a small team or a multinational corporation, our platform ensures that every participant can benefit from high-quality coaching, anytime and anywhere.
Absolutely! CoachHub's leadership development program is designed to seamlessly integrate with your existing talent development and performance management initiatives. We understand that every company has its own unique needs and goals, and that's why our coaching sessions are completely tailored to meet those requirements. Whether you're looking to strengthen leadership skills, foster personal growth, or achieve organisational success, our program aligns perfectly with your company's specific objectives.
By customising our coaching sessions, we ensure that each individual receives the guidance and support they need to thrive. We take the time to understand their strengths, challenges, and aspirations, and then craft a coaching experience that caters to their personal growth journey. This way, we can provide targeted development opportunities that directly contribute to their success within your organisation.
When you integrate our program with your leadership development efforts and performance management initiatives, you create a powerful synergy. Our tailored approach complements and reinforces your existing efforts, allowing you to build a comprehensive framework for maximising the potential of your workforce. Together, we can create an environment where employees are motivated, empowered, and equipped with the skills they need to excel.
So, rest assured that with CoachHub's leadership development program, you can easily integrate coaching into your existing initiatives and achieve remarkable results that align with your company's requirements.