Chloé rolls out CoachHub’s digital coaching solution to create a learning culture

French luxury fashion house founded in 1952 by Gaby Aghion. The house counts over 1,200 employees and is part of the luxury brands holding company Richemont Group. It has offices in New York, Hong Kong, Tokyo, Shanghai and Dubai, and its headquarters are located in Paris.

The challenge

Chloé was facing a typical Learning & Development issue. They wanted to boost their teams’ performance, however short training modules were not sufficient to enable lasting change. They needed a solution that was deeply rooted in the way people are working today and that was in line with their L&D strategy. They turned to CoachHub in order to create a custom-made experience for the learners of the company.

The result

CoachHub’s digital executive coaching solution was first rolled out at Chloé in May 2019 for a “Performance Development” program. The goal was to address managerial issues in many departments (Ready-to-Wear, Accessories, Human Resources, and even Supply Chain). The areas of development were related to management, career development, self-confidence and communication, stress management and work-life balance.

Before starting their coaching, participants discussed their areas of development with their line managers and chose their coach based on presentation videos and texts. They followed their coaching sessions via CoachHub’s digital platform and assessed their progress at the end of the coaching through a dedicated questionnaire.

All participants were able to create a deep connection with their coach and felt very at ease discussing various subjects that impacted their professional lives, such as management, vision and work-life balance. The coaches went beyond theoretical learnings, and helped beneficiaries create new tools and techniques to ensure the sustainability of new learnings.

Key Figures

100%

of participants are highly satisfied with their coaching

100%

of participants recommend the approach

100%

of participants appreciate their relationship with their coach

“The next step for Chloé and CoachHub is to have this as one of the core training offers of Chloé’s training catalogue.

We want everyone within the organization to have access to this kind of personalized approach to Learning and Development.”

Jules Robert-Le Hérissé
Head of International HR Development

Call us at +1 (646) 971-9522, email us (mail@coachhub.com) or contact us below for a demo.

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CoachHub es la plataforma global líder en el desarrollo del talento que permite a las organizaciones crear un programa de coaching personalizado, medible y escalable para toda la plantilla, independientemente del departamento y del nivel de antigüedad. Al hacerlo, las organizaciones pueden obtener una multitud de beneficios, incluyendo un mayor compromiso de los empleados, mayores niveles de productividad, un mejor rendimiento en el trabajo y una mayor retención. El grupo global de coaches de CoachHub está compuesto por más de 3.500 coaches empresariales certificados en 90 países de seis continentes, con sesiones de coaching disponibles en más de 60 idiomas, para dar servicio a más de 500 clientes. Nuestros programas se basan en la I+D avanzada de nuestro Coaching Lab, dirigido por el profesor Jonathan Passmore y nuestro Consejo Científico. CoachHub cuenta con el respaldo de inversores tecnológicos de referencia, como Sofina, SoftBank Vision Fund 2, Molten Ventures, Speedinvest, HV Capital, Partech y Silicon Valley Bank/SVB Capital. En septiembre de 2021, CoachHub adquirió la empresa francesa pionera en coaching digital MoovOne para crear un gigante global centrado en democratizar el coaching de manera conjunta.
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