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Status January 2022
Table of contents
Name and address of the data contoller
The controller within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is:
CoachHub GmbH Rankestr. 5-6 10789 Berlin Germany +49-30-23321151 privacy@coachhub.com
Contact details of the data protection officer
The data protection officer of the responsible person is:
DataCo GmbH Dachauer Straße 65 80335 Munich Germany +49 89 7400 45840 www.dataguard.de
General information on data processing
As a matter of principle, we only process personal data of our users insofar as this is necessary for the provision of a functional website as well as our contents and services. The processing of personal data of our users is regularly only carried out with the consent of the user. Exceptions apply in cases where the processing of the data is permitted or ordered by legal regulations.
Insofar as we obtain the consent of the data subject for processing operations involving personal data, Article 6 (1) sentence 1 lit. a of the EU General Data Protection Regulation (GDPR) serves as the legal basis.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) p. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures, which are carried out at the request of the data subject.
Insofar as processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Article 6 (1) sentence 1 lit. c of the GDPR serves as the legal basis.
In the event that vital interests of the data subject or another natural person make the processing of personal data necessary, Art. 6 (1) sentence 1 lit. d GDPR serves as the legal basis.
If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 (1) sentence 1 lit. f GDPR serves as the legal basis for the processing.
The personal data of the data subject shall be deleted or blocked as soon as the purpose of the storage no longer applies. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the person responsible is subject (e.g. 10 years in accordance with § 256 HGB or similar). The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need to continue storing the data for the conclusion or fulfilment of a contract.
Rights of the data subject
If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller, subject to the relevant exceptions subject to the relevant exceptions:
You may request confirmation from the controller as to whether personal data concerning you are being processed by him.
If such processing is taking place, you can request the following information from the controller:
You have the right to request information on whether personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.
You have a right of rectification and/or completion towards the controller if the personal data processed concerning you are inaccurate or incomplete. The controller shall rectify the data without undue delay.
You can request the restriction of the processing of personal data concerning you under the following conditions:
Where the processing of personal data relating to you has been restricted, those data may be processed, with the exception of storage, only with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the Union or of a Member State.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is removed.
You may request the controller to delete the personal data concerning you without delay and the controller is obliged to delete such data without delay if one of the following reasons applies:
Where the controller has made the personal data public and is obliged pursuant to Article 17 paragraph 1 GDPR to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.
You have the right to be informed of these recipients by the data controller.
You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data has been provided, provided that
In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. This must not affect the freedoms and rights of other persons.
The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Right of objection You have the right to object at any time, on the basis of reasons arising from your particular situation, to the processing of personal data relating to you which is carried out on the basis of Art. 6 (1) sentence 1 lit. e or f of the GDPR; this also applies to profiling based on these provisions.
The controller shall no longer process the personal data relating to you unless it can demonstrate compelling legitimate reasons for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the possibility, in the context of the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
However, these decisions may not be based on special categories of personal data pursuant to Article 9 (1) of the GDPR, unless Article 9 (2)(a) or (b) of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.
Regarding the cases referred to in 1. and 3. above, the controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, which include at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.
The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.
Provision of the website and creation of log files
Each time you access our website, our system automatically collects data and information from the computer system of the accessing computer.
The following data is collected:
This data is stored in the log files of our system. This data is not stored together with other personal data of the user.
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.
The storage in log files is done to ensure the functionality of the website. An evaluation of the data for marketing purposes does not take place in this context.
These purposes are also our legitimate interest in data processing according to Art. 6 (1) sentence 1 lit. f GDPR.
The legal basis for the temporary storage of the data and the log files is Art. 6 (1) sentence 1 lit. f GDPR.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
In the event that the data is stored in log files, this shall be the case after seven days at the latest. Storage beyond this, e.g. for fraud prevention, is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible.
The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.
Use of cookies
Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user’s computer system. When a user calls up a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.
The following data is stored and transmitted in the cookies:
The user data collected in this way is pseudonymised by technical precautions. Therefore, it is no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the user.
When calling up our website, the user is informed about the use of cookies for analysis and other than technically necessary purposes and his or her consent to the use of such cookies and the processing of personal data used in this context is obtained. In this context, a reference to this data protection declaration is also made.
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change.
We require cookies for the following applications:
The user data collected through technically necessary cookies are not used to create user profiles.
The legal basis for the processing of personal data using technically necessary cookies is § 25 (2) of the German Data Protection Act (TTDSG) and Art. 6 (1) sentence 1 lit. f GDPR.
Cookies are stored on the user’s computer and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.
If you use a Safari browser from version 12.1, cookies are automatically deleted after seven days. This also applies to opt-out cookies, which are set to prevent tracking measures.
Newsletter
On our website, you have the option of subscribing to a free newsletter. When registering for the newsletter, the data from the input mask is transmitted to us.
No data will be passed on to third parties in connection with the processing of data for the dispatch of newsletters. The data is used exclusively for sending the newsletter.
The collection of the user’s email address serves to deliver the newsletter.
The collection of other personal data during the registration process serves to prevent misuse of the services or the email address used.
If you provide us with your email address, we will first send you a confirmation email. Please activate the link in the email in order to be included in the newsletter distribution list.
The legal basis for the processing of data after registration for the newsletter by the user is Art. 6 (1) sentence 1 lit. a GDPR if the user has given his or her consent.
The data processed in connection with the so-called double opt-in procedure (IP address, time stamp) is based on Art. 6 (1) lit. f GDPR. In cases of doubt, being able to prove that you have consented to receive our newsletter is considered a legitimate interest. After weighing up the interests, no overriding interests of website visitors are apparent.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. The user’s email address is therefore stored as long as the subscription to the newsletter is active.
The other personal data collected during the registration process is usually deleted after a period of seven days.
E-mail contact
On our website, it is possible to contact us via the email address provided. In this case, the user’s personal data transmitted with the email will be stored.
The data is used exclusively for processing the conversation.
In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.
The legal basis for the processing of the data is Art. 6 (1) lit. a GDPR if the user has given his or her consent.
The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 (1) lit. f GDPR. If the email contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) lit. b GDPR.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he or she can object to the storage of his or her personal data at any time. In such a case, the conversation cannot be continued.
The data will be used exclusively for the processing of the conversation and will be deleted afterwards.
Contact form
Our website contains a contact form that can be used for electronic contact. If a user uses this option, the data entered in the input mask is transmitted to us and stored.
At the time the message is sent, the following data is stored:
For the processing of the data, your consent is obtained during the sending process and reference is made to this data protection declaration.
Alternatively, it is possible to contact us via the email address provided. In this case, the user’s personal data transmitted with the email will be stored.
The processing of the personal data from the input mask serves us solely to process the contact. In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
The legal basis for the processing of the data is Art. 6 (1) sentence 1 lit. a GDPR if the user has given his or her consent.
The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 (1) sentence 1 lit. f GDPR. If the email contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) sentence 1 lit. b GDPR.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified.
The additional personal data collected during the sending process is deleted after a period of seven days at the latest.
Application by e-mail and application form
Our website contains an application form that can be used for electronic applications. If an applicant uses this option, the data entered in the input mask will be transmitted to us and stored. These data are:
Alternatively, you can also send us your application by email. In this case, we will collect your email address and the data you provide in the email.
After sending your application, we will send you an email confirming receipt of your application documents.
Your data will not be passed on to third parties. The data will only be used for processing your application.
The processing of personal data from the application form is solely for the purpose of processing your application. In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.
The other personal data processed during the submission process serve to prevent misuse of the application form and to ensure the security of our information technology systems.
The legal basis for the processing of your data is the initiation of a contract at the request of the data subject, Art. 6 (1) sentence 1 lit. b Alt. 1 GDPR and § 26 (1) p. 1 German Federal Data Protection Act (BDSG).
After completion of the application process, the data will be stored for up to six months. Your data will be deleted after the six months at the latest. In the event of a legal obligation, the data will be stored within the scope of the applicable provisions.
Company websites
Use of corporate presences in social networks
Instagram:
Instagram, Part of Facebook Ireland Ltd, 4 Grand Canal Square Grand Canal Harbour, Dublin 2 Ireland.
On our company page, we provide information and offer Instagram users the opportunity to communicate.
If you carry out an action on our Instagram company page (e.g. comments, posts, likes, etc.), you may make personal data (e.g. clear name or photo of your user profile) public.
However, since we generally or to a large extent have no influence on the processing of your personal data by Instagram, the company jointly responsible for the CoachHub GmbH corporate presence, we cannot provide any binding information on the purpose and scope of the processing of your data.
Our corporate presence in social networks is used for communication and information exchange with (potential) customers. In particular, we use the company presence for:
Company presentation
The publications on the company website may contain the following content:
Each user is free to publish personal data through activities.
The legal basis for data processing is Art. 6 (1) sentence 1 lit. a GDPR.
The data generated by the company website is not stored in our own systems.
You can object at any time to the processing of your personal data that we collect in the course of your use of our Instagram corporate presence and assert your data subject rights listed under IV. of this data protection declaration. To do so, send us an informal email to datenschutz@coachhub.io.
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You can find more information on the processing of your personal data by Instagram and the corresponding objection options here:
Instagram: https://help.instagram.com/519522125107875
Pinterest:
Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland
On our company page, we provide information and offer Pinterest users the opportunity to communicate.
If you carry out an action on our Pinterest company site (e.g. comments, posts, likes, etc.), you may make personal data (e.g. real name or photo of your user profile) public.
However, as we generally or to a large extent have no influence on the processing of your personal data by Pinterest, the company jointly responsible for the CoachHub GmbH corporate presence, we cannot provide any binding information on the purpose and scope of the processing of your data.
Our company presence in social networks is used for communication and information exchange with (potential) customers. In particular, we use the company presence for:
You can object at any time to the processing of your personal data that we collect in the course of your use of our Pinterest corporate presence and assert your data subject rights as stated under IV. of this data protection declaration. To do so, send us an informal email to datenschutz@coachhub.io.
You can find more information about the processing of your personal data by Pinterest and the corresponding objection options here:
Pinterest: https://policy.pinterest.com/de/privacy-policy
Twitter:
Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, Ireland
On our company website, we provide information and offer Twitter users the opportunity to communicate.
If you carry out an action on our Twitter company website (e.g. comments, posts, likes, etc.), it may be that you make personal data (e.g. clear name or photo of your user profile) public.
You can object at any time to the processing of your personal data that we collect in the course of your use of our Twitter corporate presence and assert your data subject rights as stated under IV. of this data protection declaration. To do so, send us an informal email to datenschutz@coachhub.io.
You can find more information about the processing of your personal data by Twitter and the corresponding objection options here:
Twitter: https://twitter.com/de/privacy
YouTube:
YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, United States
On our company page, we provide information and offer YouTube users the opportunity to communicate.
If you carry out an action on our YouTube company site (e.g. comments, posts, likes, etc.), you may make personal data (e.g. your real name or a photo of your user profile) public.
You can object at any time to the processing of your personal data that we collect in the course of your use of our YouTube corporate presence and assert your data subject rights as stated under IV. of this data protection declaration. To do so, send us an informal email to datenschutz@coachhub.io.
You can find more information about the processing of your personal data by YouTube and the corresponding objection options here:
YouTube: https://policies.google.com/privacy?gl=DE&hl=de
Use of company presences in job-oriented networks
We use the possibility of company presences on professional networks. We maintain a company presence on the following professional networks:
LinkedIn:
LinkedIn, Unlimited Company Wilton Place, Dublin 2, Ireland
XING:
XING SE, Dammtorstraße 30, 20354 Hamburg, Germany.
On our site, we provide information and offer users the opportunity to communicate.
The company website is used for job applications, information/PR and active sourcing.
We have no information on the processing of your personal data by the companies jointly responsible for the company website. For more information, please see the data protection statement of:
https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
https://privacy.xing.com/de/datenschutzerklaerung
If you carry out an action on our company website (e.g. comments, posts, links, etc.), you may make personal data (e.g. your full name or a photo of your user profile) public.
The legal basis for the processing of your data in connection with the use of our corporate presence is Art. 6 (1) sentence 1 lit. a GDPR.
Our corporate website serves to inform users about our services. In doing so, every user is free to publish personal data through activities.
We store your activities and personal data published via our corporate website until you revoke your consent. In addition, we comply with the statutory retention periods.
You can object at any time to the processing of your personal data that we collect in the course of your use of our company website and assert your data subject rights as stated under IV. of this data protection declaration. To do so, send us an informal email to the email address stated in this data protection declaration.
You can find further information on objection and removal options here:
Hosting
The website is hosted on servers provided by a service provider contracted by us.
Our service provider is:
ALL-INKL.COM – Neue Medien Münnich, Hauptstraße 68, 02742 Friedersdorf, Germany.
The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The information stored is:
This data is not merged with other data sources. The collection of this data is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, the server log files must be collected.
The location of the server of the website is geographically in Germany.
Geotargeting
We use the IP address and other information provided by the user (in particular postcode in the context of registration or ordering) for regional targeting (so-called “geotargeting”).
Regional targeting is used, for example, to automatically show you regional offers or advertising that are often more relevant to users. The legal basis for the use of the IP address and, if applicable, other information provided by the user (in particular postcode) is Art. 6 (1) lit. f GDPR, based on our interest in ensuring more precise targeting and thus providing offers and advertising with greater relevance for users.Part of the IP address and the additional information provided by the user (in particular postcode) are only read and not stored separately.
You can prevent geotargeting by using, for example, a VPN or proxy server that prevents precise localisation. In addition, depending on the browser used, you can also deactivate location localisation in the corresponding browser settings (insofar as this is supported by the respective browser).
We use geotargeting on our website for the following purposes:
User registration is required to provide certain content and services on our website.
Distribution
This is the case for the data collected during the registration process, when the registration on our website is cancelled or modified.
Plug-ins used
We use Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter: Google). Google Analytics examines, among other things, the origin of visitors, the time they spend on individual pages and the use of search engines, thus allowing better monitoring of the success of advertising campaigns. Google sets a cookie on your computer. This allows personal data to be stored and analysed, in particular the user’s activity (especially which pages have been visited and which elements have been clicked on), device and browser information (especially the IP address and operating system), data about the advertisements displayed (especially which advertisements were displayed and whether the user clicked on them) and also data from advertising partners (especially pseudonymised user IDs). The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in the United States. In the event that IP anonymisation is activated on this online presence, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can obtain further information on the processing of data by Google here:
https://policies.google.com/privacy?gl=DE&hl=de
The purpose of the processing of personal data is to specifically address a target group that has already expressed an initial interest by visiting the page.
The legal basis for the processing of users’ personal data is generally the user’s consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR.
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this privacy policy or as required by law. Advertising data in server logs is made anonymous by Google’s own policy of deleting parts of the IP address and cookie information after 9 and 18 months respectively.
You can prevent the collection as well as the processing of your personal data by Google by preventing third-party cookies from being stored on your computer, by using the “Do Not Track” function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as No-Script (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can also prevent the collection of data generated by the cookie and related to your use of the online presence (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
You can deactivate the use of your personal data by Google using the following link: https://adssettings.google.de
You can find further information on objection and removal options regarding Google at:
We use the Google Tag Manager (https://www.google.com/intl/de/tagmanager/) of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter referred to as: Google).
With the Google Tag Manager, tags of Google’s services and of third-party providers can be managed and embedded in a bundled form on an online presence.
Tags are small code elements on an online presence that are used, among other things, to measure visitor numbers and behaviour, to record the impact of online advertising and social channels, to use remarketing and targeting and to test and optimise online presences.
When a user visits the online presence, the current tag configuration is sent to the user’s browser. It contains instructions on which tags should be triggered. Google Tag Manager ensures that other tags are triggered, which in turn may collect data. Information on this can be found in the sections on the use of the corresponding services in this data protection declaration. Google Tag Manager does not access this data.
Further information on Google Tag Manager can be found at https://www.google.com/intl/de/tagmanager/faq.html and in Google’s privacy policy: https://policies.google.com/privacy?hl=de
The purpose of the processing of the personal data is the collected and clear management as well as an efficient integration of the services of third party providers.
Further information on the processing of data by HubSpot can be found here:
https://legal.hubspot.com/de/privacy-policy
The use of the HubSpot plug-in serves exclusively to optimise our marketing.
Your personal information will be stored for as long as is necessary to fulfil the purposes described in this privacy policy or as required by law, e.g. for tax and accounting purposes.
You can prevent the collection as well as the processing of your personal data by HubSpot by preventing the storage of third-party cookies on your computer, using the “Do Not Track” function of a supporting browser, disabling the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can find more information about objection and removal options regarding HubSpot under:
We use the service provider Sendgrid of SendGrid, Inc, 1801 California Street, Suite 500, Denver, Colorado 80202, USA and its agent in the Union Sendgrid Albert House 256-260 Old Street, London EC1V 9DD, UK (hereinafter referred to as Sendgrid) to send emails and notifications. Sendgrid is a SendGrid is a cloud-based SMTP provider that acts as an email delivery system, enabling email to be sent without the need for dedicated email servers. SendGrid manages the technical details of email delivery, such as infrastructure scaling, reputation monitoring and real-time analytics. Cookies and web beacons (tracking pixels) are used in the emails sent by Send-grid. These allow tracking whether the email sent via the SendGrid platform was delivered, opened, clicked on, blocked or treated as spam. As a rule, the following data is processed:
Metrics on deliverability of emails and other electronic communications
For more information about Sendgrid’s processing of data, click here:
https://sendgrid.com/policies/privacy/services-privacy-policy/
The use of Sendgrid enables us to send emails and notifications, measure the performance of email campaigns and provide analytics information to improve the effectiveness of our services.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can revoke your consent to the storage of data and its use for sending emails by Sendgrid at any time. You can exercise your revocation at any time by sending an email to us or to datasubjectrequests@sendgrid.com or by clicking on the link provided in each email.
You can find further information on the possibilities of objection and removal regarding Sendgrid at:
We use the service Intercom of the company Intercom Inc., 55 2nd Street, 4th Floor, San Francisco, CA 94105, USA (hereinafter referred to as: Intercom) for email, push messages and for live chats. We use Intercom to enable chats with potential customers and to send targeted and automated messages to them. Cookies may be used for this purpose. The cookies enable the recognition of the Internet browser. Personal data can be stored and evaluated, especially the activity of the user (in particular which pages have been visited and which elements have been clicked on) and device and browser information (in particular the IP address and the operating system).
From this anonymised data, user profiles can be created under a pseudonym.
Further information on the processing of data by Intercom can be found here: https://www.intercom.com/de/terms-and-policies
We use the Intercom Plugin to improve the user experience and to improve communication with users of our online presence. The anonymised data is collected and stored for the purpose of web analytics and to operate the live chat system to respond to live support requests.
You can prevent the collection and processing of your personal data by Intercom by preventing third-party cookies from being stored on your computer, by using the “Do Not Track” function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as No-Script (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
For more information on how to object to and opt out of Intercom, please visit:
https://www.intercom.com/de/terms-and-policies
We use Facebook Connect, a service of Facebook Inc., 1601 Willow Road in 94024 Menlo Park, USA and its representative in the Union Facebook Ireland Ltd, 4 Grand Canal Squa-re, Grand Canal H , D2 Dublin, Ireland (hereinafter: Facebook). This service enables users of the Facebook social network to log in to other online presences with their Facebook profile without having to create separate accounts there. To use Facebook Connect, the user needs a Facebook account. This is always protected by a user name and an individual password. If the user discovers the Facebook Connect logo on an online presence, he or she can start the login process by clicking on the button. In a pop-up or a new window, he or she can now enter the Facebook login data. After successful authentication, a connection is established between the Facebook profile and the respective online presence via which data can be transferred. The user can now use the services of the online presence without having to store a separate profile with personal data.
The user has no possibility to prevent the transmission of this data as soon as he uses Facebook Connect. The Facebook Connect login dialogue basically shows which data is transmitted.
Further information on the processing of data by Facebook can be found here: https://de-de.facebook.com/policy.php
The use of Facebook Connect serves the user-friendliness of our site.
The user can specify in his or her Facebook settings which data may not be transferred. If the user already uses Facebook Connect, he/she can delete his/her user account. There is always the alternative option of registering directly with us to avoid such data transfer. You can prevent the collection as well as the processing of your personal data by Facebook by preventing third-party cookies from being stored on your computer, by using the “Do Not Track” function of a supporting browser, by disabling the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can find more information about objection and removal options regarding Facebook at:
https://de-de.facebook.com/policy.php
We use functions of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland (hereinafter referred to as LinkedIn). Each time one of our pages containing LinkedIn functions is accessed, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click the LinkedIn “Recommend” button and are logged into your LinkedIn account, it is possible for LinkedIn to associate your visit to our website with you and your user account. This means that personal data can be stored and evaluated, in particular the user’s activity (especially which pages have been visited and which elements have been clicked on) and device and browser information (especially the IP address and the operating system).
We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by LinkedIn. Further information on the processing of data by LinkedIn can be found here:
https://www.linkedin.com/legal/privacy-policy.
The use of the LinkedIn plugin serves the user-friendliness of our online presence.
You can prevent the collection as well as the processing of your personal data by LinkedIn by preventing the storage of third-party cookies on your computer, using the “Do Not Track” function of a supporting browser, deactivating the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser. Furthermore, the transmission can be prevented by logging out of your LinkedIn account before accessing our website.
You can deactivate the use of your personal data by LinkedIn using the following links:
https://www.linkedin.com/psettings/guest-controls https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out?trk=microsites-frontend_legal_cookie-policy You can find further information on objection and removal options regarding LinkedIn under:
https://www.linkedin.com/legal/privacy-policy\
To continuously improve our services, we use the software solution “LiveSend” from Seismic Software, Inc. (Seismic Software, Inc, 12390 El Camino Real, San Diego, CA 92130, USA). For more information about the processing of data by Seismic Software Inc. please click here:: https://www.seismic.com/privacy-policy/ .
The following categories of data are processed:
The purpose of using the software is to present our content in the best possible way, to continuously improve our products and services by analyzing user behavior, and to provide you, the user, with targeted information.
Your personal information will be stored for a period of two weeks after your consent and then automatically deleted.
You can prevent the collection as well as the processing of your personal data by LinkedIn by preventing the storage of third-party cookies on your computer, using the “Do Not Track” function of a supporting browser, deactivating the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser. You can find further information on objection and removal options regarding Seismic Software Inc. under: https://www.seismic.com/privacy-policy/
Information regarding the California Consumer Privacy Act (CCPA)
Similar to the GDPR for data subject´s rights, the California Consumer Privacy Act (CCPA) provides California consumers with privacy rights and obligations, such as the right to erasure, access, and portability of personal information. The CCPA also allows for certain disclosures, protections against discrimination in a consumer’s choice of exercise rights, and opt-out/opt-in requirements for certain data transfers, such as sales. For more information on the CCPA, click here. Of course, we do not sell any of your data.
This privacy policy was created with the support of DataGuard.