CoachHub supports Lacoste in the development of collective intelligence


Recommend the approach


Satisfaction with the programme


Progression on coaching objectives

The challenge

With more than 1,200 stores and 10,000 employees on four continents, Lacoste is a unique brand of casual luxury embodying French elegance. It is the mission of Lacoste to turn elegance―the “expression of beauty through action”―into a universal value through its commitment to people, to communities and to the planet.

Lacoste’s goal with coaching was to enable top managers and international leaders to learn from each other, share best practices and create long-lasting relationships. Two main reasons guided the launch of the partnership with CoachHub. First was the desire to create more consistency between cultural and managerial practices within the group and in all countries. Second was the deep conviction that collective intelligence is a strong lever for advancing employees.

The result

Lacoste’s digital coaching initiative with CoachHub was initially launched with HR managers around the world. They met remotely with their coaches monthly to discuss common issues HR managers face, as well as best practices. Coaching has since been expanded to include Lacoste employees in other parts of the business such as sales and marketing.

Through CoachHub’s digital coaching, participants were able to grow professionally, learn from their peers and create lasting professional communities. Coachees also reported that they developed a greater sense of belonging and broke through silos. Through coaching, CoachHub was able to support Lacoste in the development of collective intelligence.

“This digital solution gave me the opportunity to interact with my peers in different countries.
We share common challenges and best practices, all the while getting better at active listening.”

Calypso de Frondeville HR Manager

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Global digital coaching provider

CoachHub is a leading global talent development platform that enables organisations to create personalised, measurable and scalable coaching programmes for the entire workforce, regardless of department and seniority level. By doing so, organisations are able to reap a multitude of benefits, including increased employee engagement, higher levels of productivity, improved job performance and increased retention. CoachHub’s global pool of coaches is comprised of over 3,500 certified business coaches in 90 countries across six continents with coaching sessions available in over 80 languages. Serving more than 1,000 clients worldwide, CoachHub’s innovative coaching programs are based on proprietary scientific research and development from its Innovation Lab. CoachHub is backed by leading tech investors, including Sofina, SoftBank Vision Fund 2, Molten Ventures, Speedinvest, HV Capital, Partech and Silicon Valley Bank/SVB Capital. CoachHub was certified as a carbon-neutral company and consistently measures, reduces, and implements strategies to minimise its environmental impact.

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