Chloé rolls out CoachHub’s digital coaching solution to create a learning culture

French luxury fashion house founded in 1952 by Gaby Aghion. The house counts over 1,200 employees and is part of the luxury brands holding company Richemont Group. It has offices in New York, Hong Kong, Tokyo, Shanghai and Dubai, and its headquarters are located in Paris.

The challenge

Chloé was facing a typical Learning & Development issue. They wanted to boost their teams’ performance, however short training modules were not sufficient to enable lasting change. They needed a solution that was deeply rooted in the way people are working today and that was in line with their L&D strategy. They turned to CoachHub in order to create a custom-made experience for the learners of the company.

The result

CoachHub’s digital executive coaching solution was first rolled out at Chloé in May 2019 for a “Performance Development” program. The goal was to address managerial issues in many departments (Ready-to-Wear, Accessories, Human Resources, and even Supply Chain). The areas of development were related to management, career development, self-confidence and communication, stress management and work-life balance.

Before starting their coaching, participants discussed their areas of development with their line managers and chose their coach based on presentation videos and texts. They followed their coaching sessions via CoachHub’s digital platform and assessed their progress at the end of the coaching through a dedicated questionnaire.

All participants were able to create a deep connection with their coach and felt very at ease discussing various subjects that impacted their professional lives, such as management, vision and work-life balance. The coaches went beyond theoretical learnings, and helped beneficiaries create new tools and techniques to ensure the sustainability of new learnings.

Key Figures


of participants are highly satisfied with their coaching


of participants recommend the approach


of participants appreciate their relationship with their coach

“The next step for Chloé and CoachHub is to have this as one of the core training offers of Chloé’s training catalogue.

We want everyone within the organization to have access to this kind of personalized approach to Learning and Development.”

Jules Robert-Le Hérissé
Head of International HR Development

Call us at +1 (646) 971-9522, email us ( or contact us below for a demo.


La plateforme coaching digital leader mondial

CoachHub est le leader mondial du coaching digital permettant aux entreprises de créer des programmes de coaching personnalisables et mesurables pour tous les collaborateurs. Grâce au coaching, les entreprises sont en mesure de constater sur le long terme un engagement accru des salariés, une productivité plus élevée ainsi qu’une baisse du turn-over. CoachHub dispose de son propre réseau de plus de 3 500 coachs professionnels certifiés dans 90 pays sur 6 continents avec des sessions de coaching disponibles dans plus de 60 langues et compte plus de 500 clients à son actif. Nos programmes sont conçus grâce à la R&D avancée de notre Coaching Lab, dirigé par le professeur Jonathan Passmore, et notre Conseil Scientifique. CoachHub est soutenu par des investisseurs technologiques de premier plan, dont Sofina, SoftBank Vision Fund 2, Molten Ventures, Speedinvest, HV Capital, Partech et Silicon Valley Bank/SVB Capital. En septembre 2021, CoachHub a racheté le pionnier français du coaching digital MoovOne afin de former un leader mondial dont la mission est de démocratiser le coaching.
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