What Is Social Loafing? And How Do You Minimize It at Work?

One of the easiest ways to achieve a set objective within an organization is to assign individual tasks to a group of people to work on it as a team. The idea is for everyone to contribute their skills and expertise to execute the tasks timely and effectively.

Unfortunately, this is not always the case on every team. It’s common to find team members who do the barest minimum and others who give their best to achieve the set objective. It gets interesting when you realize that these individuals doing the barest minimum often tend to do better when they work solo.

This phenomenon is called social loafing. It was first discovered way back in 1913, by a French engineer. In this guide, we explore— What is social loafing in psychology, who is a social loafer, what causes it and how to minimize it.

Causes of social loafing

When people engage in social loafing on a team, you may wonder why seemingly hard working persons chose to contribute the barest minimum when working with others. Various researchers have identified possible reasons why this occurs—the Collective Effort Model (CEM), being the most significant. Some of these include;

No evaluation for individual contribution:

Members within a team are likely to be social loafers if there’s no evaluation of each person’s contribution. When there’s no clear evaluation of what each team member did to contribute to the group projects final outcome, certain members are likely to engage in social loafing during the task.

Low perception of meaning or value on the task:

When a team member feels like there’s no inherent value or significance to the given task, it could lead to social loafing. If other group members feel they cannot attach a sense of meaning to the work, there’s no motivation to exert effort on the work to be done. In such instances, they leave other team members to do the job, while they contribute only when it’s unavoidable.

Expecting teammates to overcompensate:

Putting people with different areas of strength and competencies on a team can lead to social loafing. It happens when a group member feels that others are capable of delivering the task without their input. This makes them exert little or no effort to the success of the group project. They often feel that, with or without them, the task would still be successful.

Working with strangers:

Another factor that causes social loafing is when strangers are brought together to work on a project. There’s likely to be a sense of distrust, a lack of confidence in each other’s ability and a natural apprehension that keeps them from working together. In the end, only a few people or an individual works at getting the job done. In some cases, the assigned tasks may be left undone especially when there’s no monitoring.

Low perception of responsibility or worth of input:

This may occur when team members feel the responsibility at hand is too small to be handled by the number of persons on the team. A person who feels this way is likely to be the one social loafing or might take on the responsibility of the task—leaving others to social loaf. Additionally, when team members consider the worth of their input to be insignificant to the overall outcome, they end up social loafing.

No quantifiable significance of the output:

People may find themselves assigned to tasks that seem insignificant in the overall scheme of things. When they perceive that the final output of the team’s work has no significant impact on the overall objective—social loafing sets in. This factor causes team members to see their contribution to the project as a waste of time and decide to do the barest minimum.

Examples of social loafing

Team activities are an important part of everyday organizational processes and they’re common around us. Social loafing occurs when a group member or the entire team reduces the overall efforts they contribute to a task. Here are some instances.

• Social loafing was first noticed in a rope-pulling exercise by a French engineer, Maximilien Ringlemann. He noticed that some participants exerted less effort than their capacity because others were pulling with them.
• When a group of people is to write a report of fieldwork they participated in. It’s easy to find team members who would leave the task to more proactive members. This is because it’s easier for them to hide under those who would naturally take the responsibility to write it.
• When an entire group of people is assigned the task of managing and maintaining a place. In this case, when the tasks are not clearly defined, some people are likely to be more effective than others on the job. It could be difficult to notice especially if the overall goal is seeing the place maintained.

Is social loafing always bad?

Various causes of social loafing exist and its impacts are largely negative on the outcomes of a team. On a closer look, most group members don’t start out engaging in the social loafing behavior. Sometimes, they find themselves in conditions that leave them demotivated to exert a high amount of energy on the task. When it is not addressed, social loafing could lead to the following;

Reduced team performance:

When an individual or group of people within a team engage in social loafing, it affects the overall output of the given tasks. It affects the morale of other team members who may equally reduce the effort they put into the task—ultimately leading to reduced group performance.

Breeds resentment and negativity:

Once social loafers are identified within a team, it could lead to dissatisfaction and resentment among group members. Once this happens, it weakens the team spirit within members and may even force them to seek individual ways to deliver the task instead.

Burnout and stress on hardworking teammates:

When others are left to do the job that should have been done collectively, the hard workers on the team may suffer stress and burnout. These workers might end up spending more personal time on the project in a bid to deliver results, so they don’t get affected. Where this happens, a lack of proper rest and stress from the workload can make such workers experience burnout.

Loss of high-performing talents:

When social loafing becomes common among team members, high-performing talents may feel the pressure of the workload and decide to resign. This will eventually pose a major challenge both to the team and the organization.

How to minimize social loafing at work

To minimize social loafing at work, it’s best to look critically at the causes of social loafing to understand how to deal with it. A combination of one or more of these steps can help to reduce social loafing effectively.

Allow distinction in individual responsibility:

When team members are assigned to a task, everyone’s responsibility should be stated clearly. This creates a sense of awareness about the quality of individual effort that that’s expected from each individual on the team.

Critically evaluate the priority of the assigned task:

One of the major causes of social loafing is the perception that the task is of low significance. To eliminate social loafing, a manager should critically examine the priority of the task before assigning it. It’s best to assign high-priority tasks so that team members are clear on their significance.

Foster team accountability and loyalty:

Team members should see themselves as important to one another, and should see the team’s output as a common win. Staying accountable to one another allows the team to commit to a shared outcome while establishing individual accountability, which reduces the tendency for social loafing.

Coaching for employees:

When employees are adequately coached, they are harnessed for workplace performance. This helps individual members of the team to understand the significance of proper teamwork and eliminates the chances of social loafing.

Ensure to assign an optimum number of team members:

When the people assigned to a task are many, social loafing is unavoidable. It’s best to have group meetings to examine the task and possible steps to completing it. This way, you can effectively determine how many people are to be assigned to the task.

Bottom Line

It’s important to understand what social loafing is and why it must be checked within your teams. Initially, it may seem insignificant, but with time it can negatively impact team output and the overall operations within an organization. Accountability, coaching and prioritizing tasks can help to minimize social loafing within teams.